for coaches and podcasters
One of the keys to a successful business is a satisfied and loyal customer portfolio.
My commitment to you is to help you build customer loyalty through a well-planned and delivered customer experience strategy
My Customer Service Guidelines:
- Commitment to maintaining/exceeding the service level set by your brand.
- Fulfillment of your customer’s expectations.
- Responsiveness, to attend inquiries promptly, effectively, and seamlessly, over your customer’s preferred channel.
- Proactivity, to anticipate your customer’s needs and provide added value.
- Evolution, to continually improve CX.
With a functional CX, my goal will be that your CS metrics are in order on a regular basis, that your customers are happy and actively bringing money to your business.